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Send us a message if you have any questions about Real Escape Game, and we will get back to you as soon as we can!


Q: Can I buy tickets from overseas?
A: Yes, the ticketing sites allow you to purchase tickets using your credit card.
Q: Are there walk-in / at-the-door tickets?
A: Yes there are, but it will depend on the edition. For room type editions, you will be able to purchase tickets on the spot only if there are available slots for that timing. We cannot guarantee that you can join the slot of your preferred timing. For hall and stadium type editions, there will be at-the-door tickets as long as tickets are not listed as "sold out" on the ticketing page. To be safe, please try to buy advanced tickets online before coming for the games.
Q: Can I still play if I am alone?
A: Yes you can! For room type editions, the game can be quite difficult to play alone. Therefore, you will be grouped with other people of the same session timing. For field type editions or editions that do not have a time limit, you can play alone!
Q: Can non-Japanese speakers play the game?
A: All events listed on this English website are playable in English, so non-Japanese speakers are welcome to join us!
Q: Is there any minimum age?
A: None! Children will be able to enjoy the game as well, though they should be accompanied by an adult.  
Q: Can I play this game multiple times?
A: Each person can only play once. Please refrain from playing the same game multiple times!

For questions regarding each edition, please refer to each edition's event page via the Events tab.