FAQ

Q: Can I buy tickets from overseas?

A: Yes, the ticketing sites allow you to purchase tickets using your credit card.

Q: Which games do you recommend?

A: There are games for every preference, so check out the event page and pick the ones you like most! If you're not sure where to start, A Challenge from the Crafting Genius--a 2026 Golden Lock Award winner--is perfect if you want to experience truly creative puzzles. Meanwhile, Escape from the Witch's House in the Woods and Escape from the Underwater Puzzle Challenge both received Bullseye Awards (for Best Innovator and Best Puzzle Hunt), so they're definitely worth checking out too!

Q: What is a CROSSING Game?

A: CROSSING is a unique game format where people who speak different languages can play together and share the excitement of solving puzzles. You don't need to speak the same language to have fun! As long as everyone is working toward the same goal, you'll be surprised how much you can communicate using simple words, gestures, and teamwork. Every CROSSING event is designed with this in mind, so anyone can join with confidence. It's a rare opportunity to team up with Japanese locals and players from around the world, all brought together by a shared love of puzzles, mysteries, and adventure.

Q: Are there walk-in / on-the-day tickets?

A: Yes, there usually are on-the-day tickets if advance tickets are not yet sold out online. However, it will depend on the game edition. Please make sure to check each game's specific webpage and their ticket infomation to be sure.

Q: Can I still play if I am alone?

A: Yes you can! For room type editions, the game can be quite difficult to play alone. Therefore, you will be grouped with other people of the same session timing. For field type editions or editions that do not have a time limit, you can play alone!

Q: Can non-Japanese speakers play the game?

A: All events listed on this English website are playable in English, so non-Japanese speakers are welcome to join us!

Q: Is there any minimum age?

A: There is usually no minimum age for a child to participate if they are accompanied by an adult. However, it will depend on the game edition. Please make sure to check each game's specific webpage and their FAQ to be sure.

Q: Can I play the game multiple times?

A: Depending on the title and type of game, some games can only be played once, while others can be played again and again! Please check each game's event page to see if you can play the game more than once.

For questions regarding specific games, please refer to each game's event page via the Events tab.